Customer Support

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  • Online Technical & Marketing Help Documents
  • Searchable Knowledge Database
  • Email Support
  • Online Technical & Marketing Help Documents

    Easy access to 33 chapters (and growing) of online documentation.  Help is only one click away and always available.  Documents are filed in chapters such as a How To Guide, Pages and Features Guide, Tools Guide, and a Shopping Cart Guide.  Also get access to our special support blog and marketing tools.


    Searchable Knowledge Database

    The BobCoGo Knowledge Base includes 250+ questions with easy to use search features, screenshots, and examples.  Our customers find that most, if not all, of their questions are answered here.  If you still have a question the Support Team is available.


    Email Support

    Can't find your answer online.  Ask your question to our support team.  Each team member is specially trained in the BobCoGo technology.  Our response time is the same day or the very next business day.  However, as previously mentioned most questions are already answered in our online documents and knowledge database.


     

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